Shipping Policy – KasheeStore

At KasheeStore, we aim to deliver your orders quickly and safely.

1. Delivery Time:

• Orders are processed within 1-2 business days.

• Delivery time is usually 3-7 business days depending on your location.

2. Shipping Charges:

• Shipping charges are Standard 200rs at checkout based on your delivery address.

• Free shipping may apply on selected orders or promotions.

3. Order Tracking:

• Once your order is shipped, you will receive a tracking number via SMS or email.

4. Delivery Areas:

• We deliver all over Pakistan. For remote areas, delivery may take a little longer.

5. Delays:

• Delivery may be delayed due to weather, strikes, or courier issues. We will notify you in case of unexpected delays.

6. Custom Order:

• For all custom orders, a 50% advance payment is required to confirm your order. The remaining balance will be paid upon completion or delivery.

• Custom orders require a 50% upfront payment. Work will begin after advance payment is received.
  
  

  
  Return & Refund Policy – KasheeStore

  At KasheeStore, customer satisfaction is our top priority. Please read our return and refund policy carefully:

  1. Return Policy

  • You can request a return within 7 days of receiving your order.

  • To be eligible for a return:

    • The product must be unused, unwashed, and in its original packaging.

    • The product should not be damaged or altered.

  • Items like personal care products, customized items, and sale items are non-returnable unless damaged.

  2. Return Process

  • To initiate a return, please contact us at:
    📧 kasheestores@gmail.com
    📞 +92 315 0237057

  • Please provide your order number, product details, and reason for return.

  • Once approved, you will need to send the product back at your own shipping cost.

  3. Refund Policy

  • Once we receive and inspect the returned product, we will notify you about the status.

  • If approved, your refund will be processed within 5-7 business days.

  • Refunds will be made via the original payment method or store credit, as per your preference.

  • Delivery charges are non-refundable.

  4. Damaged or Wrong Items

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for a replacement or full refund.

  5. Custom Order

  • For all custom orders, a 50% advance payment is required to confirm your order. The remaining balance will be paid upon completion or delivery.

  • Custom orders require a 50% upfront payment. Work will begin after advance payment is received.